Legal & Compliance

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how Neugen System collects, uses, stores, and protects your personal information when you use our website and services.

Effective Date: 30/12/2025

Designed for enterprise trust, built with responsible data protection practices.

At Neugen System, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our platform and services.

We collect information to provide secure, reliable, and high-quality services.

Personal Information

  • Full Name
  • Email Address
  • Billing Information
  • Payment Details (processed securely through payment providers)

Usage Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Analytics Information
  • Provide and improve services
  • Secure payments
  • Manage subscriptions
  • Respond to inquiries
  • Send invoices and notifications
  • Send service updates
  • Send promotional emails with unsubscribe option
  • Analytics improvements

We implement industry-standard technical and organizational safeguards to protect your personal data from unauthorized access, loss, misuse, disclosure, or alteration.

Your personal information is never sold by Neugen System.

We only share information when necessary for the following:
  • Payment processing
  • Legal compliance
  • Service delivery
  • Security purposes

We use cookies and related tracking technologies to operate efficiently, personalize experiences, and improve service performance.

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You can manage or disable cookies through your browser settings at any time.

We retain your data while your account is active and as needed to provide services. Upon request, we will delete your personal information unless retention is required for legal, regulatory, or legitimate business obligations.

We may work with trusted third-party providers to operate and improve our services.

Payment gateways Secure transaction handling and payment authorization.
Analytics tools Platform performance insights and usage analysis.
Email delivery services Reliable transactional and communication email delivery.
Cloud hosting Secure hosting, scaling, and infrastructure reliability.

These providers maintain their own privacy policies and compliance practices.